Jo Chou
System UX Thinker, Storyteller, AI-Driven and Human-first Product Designer.
Simplifying complexity workflows in operational systems.
Based in Vancouver, working worldwide.
2-Sided Marketplace
Cargo Delivery
Mobility & Logistics
Drive-It
Match senders with suitable drivers through upfront estimates, cargo-based vehicle recommendations, booking, and live tracking.
B2B SaaS
Account management
Logistics Operations
Client Management
Centralize client setup, permissions, pricing, warehouse data, and ownership handoffs into one workspace for smoother operations.
Onboarding & Activation
IOS & Android App
Postal & Delivery
Canada Post - Mobile Onboarding
Guide new customers through account setup and introduces key tracking, return, and delivery features.
B2C & B2B SaaS
Subscription & Billing
PDF Productivity
Apryse - Subscription Management
Enable team admins purchase licenses, invite members, manage seats, and understand billing changes.
B2B Platform
Order Automation
Education Technology
PressReader - Book Ordering Platform
Streamline schools build course booklists, manage approvals, view quotations, and submit accurate book orders before deadlines.
B2C & B2B Platform
Dashboard
Real Estate
My GoodReal - Property Search
Organize agents match clients with listings and manage inquiries, saved properties, and viewing requests.
Web Design
Conversion Design
CMS & Marketing
5U Website - Agency Web Design
Transform a multilingual agency website into a clear service showcase that generates qualified inquiries.
Mobile Design
Social Networking
Career Community
Vanitar - Career Networking
Encourage professionals to build meaningful connections by sharing career experience, advice, and industry perspectives.
Design Skills
Product Design
- Cursor, Framer, Claude AI Design
- User Research & Testing
- Problem Solving
- Design Thinking
- User Mapping & User Flow
- Wireframing & Protoyping
- Information Artitecture
- Design System
Web Design
- Responsive Design
- Content Management System
- Front-End Design
- Visual Design
- Digital Marketing
- E-Commerce
- HTML & CSS
- SEO
App Development
- Mobile Design Patterns
- IOS & Android Design
- Native App Design System
- Interface Design
- Visual Design
- Interaction Design
- Accessibility
- Proficiency in Design Tools (Figma, Miro, Adobe XD, Sketch, JIra)