I have over 5 years of experience designing complex B2C and B2B SaaS solutions across both frontend and mobile platforms, I’ve had the opportunity to work on diverse products—from business account management systems and dashboards to onboarding flows, financial payment platforms, and customer experience for marketing buying and selling experiences. These projects have shaped me into a more thoughtful, strategic designer who can bridge user needs with business goals to drive growth.

My most recent work was with Canada Post, where I designed service features for the native mobile app, including the onboarding process for registration, social advertising, and analytics reporting. These efforts helped enhance social marketing needs and optimize customer engagement on registeration and click rates. Working in a fast-growing environment taught me how to collaborate efficiently with the team and balance business needs, design, and development processes.

I’m originally from Taiwan and now based on the West Coast in Vancouver, I’m a curious explorer of local experiences and a passionate foodie. Lately, I’ve been expanding my horizons to explore opportunities in the East and globally, with a focus on enhancing my UX skills through AI. I’m currently diving into AI-powered design to create more intuitive and efficient solutions—transforming manual, time-consuming processes into streamlined, personalized user journeys that tell meaningful stories.

I’m also applying these learnings to my freelance product design projects, where I aim to build impactful and user-centric experiences. On the side, I mentor friends and recent grads—offering resume guidance and UX career support—because I believe in sharing knowledge and lifting others up in their journey.

I earned my Bachelor’s degree in Interactive Arts & Technology (also known as UX design) from Simon Fraser University. I’m always curious about studying user behaviours and personalities—whether it’s MBTI, horoscopes, philosophy or astrology—understanding how people think, act, and why. I’m lucky that my interests align with my career, which is why I’m so dedicated to discovering pain points & delivering meaningful solutions.

I love exploring the world by traveling to different cities, discovering cultural differences that inspire my design thinking and help me adapt to diverse challenges. I’m an outdoor person who enjoys snowboarding, biking, and camping, and I’m also a movie lover who likes to unwind with good food. I guess that’s how I balance my work and life!